১. Terms & Conditions (শর্তাবলী)
Terms and Conditions
Welcome to Somosty.com. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions.
- Services & Products: Somosty.com provides readymade garments, software licenses, and premium software-based membership services.
- Membership & Accounts: Users must provide accurate information when creating an account or purchasing a membership. Memberships are non-transferable and subject to the specific plan rules.
- Prohibited Activities: Any attempt to reverse-engineer our software, misuse our platform, or infringe upon our intellectual property is strictly prohibited.
- Limitation of Liability: Somosty.com shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
- Governing Law: These terms are governed by the laws of Bangladesh.
২. Return & Refund Policy (ফেরত ও রিফান্ড নীতি)
Return and Refund Policy
At Somosty.com, we strive to ensure customer satisfaction for both our physical products and digital services.
- Readymade Garments (Physical Products):
- You can request a return or exchange within [যেমন: ৭ দিন] days of delivery if the product is damaged, defective, or incorrect in size.
- The product must be unused, unwashed, and in its original packaging with tags intact.
- Software and Membership (Digital Products):
- Due to the digital nature of software licenses and membership services, all sales are generally final once the license key is activated or membership access is granted.
- If you face technical issues, our support team will assist you. Refunds for digital items are only processed if we fail to deliver the promised service or software within [যেমন: ৩ দিন].
- Refund Process: Approved refunds will be credited back via the original payment method within [যেমন: ৭ থেকে ১০] working days.
৩. Privacy Policy (গোপনীয়তা নীতি)
Privacy Policy
Your privacy is critically important to us. This policy outlines how Somosty.com collects, uses, and safeguards your personal information.
- Information Collection: We collect personal data such as your name, billing/shipping address, email address, phone number, and business details when you make a purchase or register for a membership.
- Data Usage: Your information is used solely to process orders, manage software memberships, provide customer support, and send transactional updates.
- Data Security: We implement industry-standard security measures, including SSL encryption, to protect your personal and payment data. We never sell or share your data with third parties for marketing purposes.
- Cookies: Our website uses cookies to enhance user experience and analyze website traffic.
৪. Delivery Policy (ডেলিভারি নীতি)
Delivery & Shipping Policy
We ensure prompt delivery for both our physical goods and instant access for digital services.
- Readymade Garments Delivery:
- Inside Dhaka: Delivered within [যেমন: ২-৩] working days.
- Outside Dhaka: Delivered within [যেমন: ৩-৫] working days via registered courier services.
- Shipping charges will be displayed clearly during the checkout process.
- Software & Membership Delivery:
- Digital products, software download links, license keys, and membership credentials will be delivered instantly via email or displayed on the user dashboard immediately after a successful payment.
৫. About Us (আমাদের সম্পর্কে)
About Us
Welcome to Somosty.com, your trusted destination for premium fashion and cutting-edge digital solutions. We bridge the gap between lifestyle and technology by offering high-quality readymade garments alongside advanced software applications and subscription-based membership services designed to empower your daily operations. Our mission is to deliver excellence, reliability, and seamless user experiences to our valued clients across Bangladesh.